The Ultimate Trainer’s Kit

Trainer's kit course cover image for Microsoft Business Contact Manager 2010: Complete training material

Complete Trainer’s Kit

You receive all these components and have the rights to make any changes you like.

$995.00 USD
Complete Kit:  Includes both Classroom Materials  +  eLearning version.

Training materials designed with everything you need to teach…

Microsoft Business Contact Manager 2010: Complete

Our one-level Microsoft Business Contact Manager 2010 Complete training courseware and accompanying material includes all the information that students need to hit the ground running with this business?management application.

Section One

is all about getting started. First, installation and setup methods are covered. Then, an overview of the interface (with a focus on the new ribbon

features and the Navigation Pane) is provided. Next, participants will learn about the Welcome Center, dashboards, and gadgets.

Section Two

gets into working with the various objects provided in Business Contact Manager. Accounts, business contacts, opportunities, leads, business projects,

project tasks, stores, and vendors are all covered in depth.

Section Three

moves into some of Business Contact Manager’s more advanced tasks and objects. First, object-related tasks such as bulk editing, user assignment,

categorization, and follow-up flags are discussed. Then, business history (including phone logs and notes) and communication history will be covered. Next

up is the sales pipeline, made up of sales stages and activities and lead scoring criteria. Finally, students will be introduced to the Products and

Services dialog.

Section Four

covers Business Contact Manager’s marketing tools. Participants will learn all about call lists, mass e-mail campaigns, direct mail (print) campaigns, and

mail merge.

Section Five

will teach students ways to customize Business Contact Manager. To start, they will learn how to customize lists. Then, they will learn how to customize

business contacts, accounts, and contact cards. Finally, they will receive an introduction to custom forms.

Section Six

wraps up the course with information on reports. Tools for managing databases and importing and exporting information are also covered.

By the end of this in-depth Microsoft Business Contact Manager 2010 Complete course, students will be ready to use this program to manage their business more effectively than ever. All courseware training materials are completely customizable.

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Course description:

Our one-level Microsoft Business Contact Manager 2010 Complete training courseware and accompanying material includes all the information that students need to hit the ground running with this business?management application.

Section One

is all about getting started. First, installation and setup methods are covered. Then, an overview of the interface (with a focus on the new ribbon

features and the Navigation Pane) is provided. Next, participants will learn about the Welcome Center, dashboards, and gadgets.

Section Two

gets into working with the various objects provided in Business Contact Manager. Accounts, business contacts, opportunities, leads, business projects,

project tasks, stores, and vendors are all covered in depth.

Section Three

moves into some of Business Contact Manager’s more advanced tasks and objects. First, object-related tasks such as bulk editing, user assignment,

categorization, and follow-up flags are discussed. Then, business history (including phone logs and notes) and communication history will be covered. Next

up is the sales pipeline, made up of sales stages and activities and lead scoring criteria. Finally, students will be introduced to the Products and

Services dialog.

Section Four

covers Business Contact Manager’s marketing tools. Participants will learn all about call lists, mass e-mail campaigns, direct mail (print) campaigns, and

mail merge.

Section Five

will teach students ways to customize Business Contact Manager. To start, they will learn how to customize lists. Then, they will learn how to customize

business contacts, accounts, and contact cards. Finally, they will receive an introduction to custom forms.

Section Six

wraps up the course with information on reports. Tools for managing databases and importing and exporting information are also covered.

By the end of this in-depth Microsoft Business Contact Manager 2010 Complete course, students will be ready to use this program to manage their business more effectively than ever. All courseware training materials are completely customizable.

FAQ

Common Questions

What do the instructor-led trainer kits include?

Each instructor-led trainer kit comes with everything a facilitator needs for a successful training session. This includes a comprehensive instructor guide with best practices for delivering the material, a participant manual for learners to follow along and take notes, PowerPoint slides that align with the course content, interactive exercises and worksheets, and icebreaker activities to start each session on a positive note. You’ll also receive quick reference guides that can be printed and distributed, providing learners with immediate on-the-job support after the workshop ends.

Yes. When you purchase an instructor-led training kit from TrainingMaterials.com, you also receive the corresponding eLearning version of the course at no extra cost. This is delivered in SCORM 1.2 or xAPI formats, so you can quickly upload it into your learning management system (LMS) for self-directed, online delivery. This dual-format approach ensures maximum flexibility, allowing you to offer both in-person workshops and on-demand eLearning experiences based on your organization’s needs.

Absolutely. All materials provided by TrainingMaterials.com are delivered in formats you can edit, such as Microsoft Word and Articulate Storyline. You can easily insert your organization’s logo, change color schemes, add or remove content, and tailor examples or case studies to match your industry or team’s unique requirements. Our goal is to empower you to deliver training that feels fully integrated with your organizational brand and culture.

Our self-directed e-learning courses are available for instant download in SCORM 1.2 and xAPI formats. Simply upload them into your learning management system (LMS) and assign the courses to your learners. Because the courses come ready-to-use right out of the box, you can start delivering training within minutes—no lengthy installation or course-building process required.

The Articulate Storyline files offer complete flexibility and control over your e-learning design. They arrive fully written, so you can launch them as-is or open the .story files in Articulate Storyline to customize interactions, add your own images or videos, and integrate organization-specific scenarios or policies. This saves you countless hours of development time while still allowing for thorough personalization of the learning experience.

All of our training materials are carefully crafted by instructional design experts to meet the needs of adult learners. We incorporate interactive exercises, real-world scenarios, and practical problem-solving activities into each course. This approach not only builds learner engagement but also guarantees effective knowledge transfer and measurable performance outcomes. TrainingMaterials.com is trusted by professional organizations in over 160 countries precisely because our methodologies have been proven effective time and again.

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