TrainingMaterials.com, a sister company of Velsoft Training Materials, Inc. (hereinafter referred to as “TrainingMaterials.com,” “we,” “us,” or “our”), values your business. We are committed to protecting the information you share with us while using our training materials and related services. TrainingMaterials.com and Velsoft have established a joint Privacy Program aligned with privacy laws and industry best practices.

We carry out all processing operations in compliance with the EU General Data Protection Regulation (“GDPR”) and other applicable privacy laws.

Data Sharing and Joint Responsibility

TrainingMaterials.com and Velsoft Training Materials share data to facilitate seamless service delivery, enhance user experience, and for internal operational purposes. Both companies are committed to upholding the same high standards of data protection. Where data is shared, we operate under joint responsibility to ensure your information is handled according to this privacy policy and applicable laws.

Your Rights as They Pertain to Your Personal and Business Information

You have the right to:

• Know why we collect, use, or disclose your information.
• Expect us to handle your information reasonably and only for consented purposes.
• Know who within our organizations is responsible for protecting your information.
• Expect us to protect your information from unauthorized disclosure.
• Inspect the information we hold about you and ensure its accuracy, completeness, and currency.
• Request the destruction of your information when it is no longer required for its intended purpose.
• Confidently complain about how we handle your information.
• Lodge a complaint about our practices with the supervisory authority in your country or EU Member State.

When We Collect Information About You

• We collect information when you:
• Provide it to us directly.
• Visit our website.
• Use our training materials and services.
• Interact with Velsoft services that share data with trainingmaterials.com.

What Information We Collect About You

We may collect the following personal and business information:

• Contact Information: Name, email address, phone number, billing information, and any information you input into open text fields.
• Profile Information: Job title and other details you choose to add to your profile within our services, or within velsoft services that share data with us.
• Business Information: Company name, industry, company size, and company contact information.
• Content and Usage Information: Details about your viewed content, training interactions, and progress, including those tracked by velsoft and shared with trainingmaterials.com.
• Technical Support Information: Contact information and the details of any technical support requests, including problem summaries and attachments, whether submitted to TrainingMaterials.com or Velsoft.
• Website and Portal Usage Information: Information about your interactions with our website and training portal, or velsofts portal, such as clicked links, downloaded files, and search terms.
• Device Information: Connection type, operating system details, browser type, IP address, and referring/exit URLs.
• Analytics Information: We use Google Analytics to analyze website traffic. Google Analytics collects aggregate data to help us understand website usage. For Google Analytics’ privacy policy, visit: http://www.google.com/privacy.html.
• Third-Party Advertising: We may partner with third-party companies that collect non-personally identifiable information (e.g., click stream data, browser type, time and date) to provide targeted advertisements.

How We Use Your Information

We use your information to:

• Communicate with you effectively (e.g., respond to customer service inquiries).
• Provide information about our products and services (e.g., demo requests, marketing communications).
• Comply with legal requirements.
• Share data with subprocessors for service integration (e.g. AWS).
• Serve interest-based advertising.
• Improve user experience with our training materials, and velsofts training materials, through data sharing and analysis.
• For internal operational processes shared between trainingmaterials.com and velsoft.

Links To Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy statements of every website that collects personal information. This policy applies only to information collected by TrainingMaterials.com and Velsoft when shared with trainingmaterials.com.

Disclaimer

TrainingMaterials.com strives for accuracy but assumes no responsibility for the accuracy of website information. We may change website content, products, or services without notice. Content is provided “as is,” and we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability

TrainingMaterials.com is not liable for any direct, indirect, special, incidental, or consequential damages arising from website use, including data loss or loss of profit.

We Strive to Protect Your Personal Information

All employees and associates of both TrainingMaterials.com and Velsoft with access to your personal information are committed to protecting its confidentiality and using it only for intended purposes.

Your Privacy Choices

You may withdraw your consent at any time (subject to legal or contractual obligations and with reasonable notice). Withdrawing consent may affect our ability to provide requested services. Please contact us in writing to withdraw your consent.

Contacting TrainingMaterials.com

If you have any questions about this privacy policy, please contact us by emailing: info@velsoft.com